Delete your Kitchen Squirrel account

To delete your Kitchen Squirrel account and the data that goes with it:

In the app

1. If you pay for Pro, cancel it first in the store you bought it from: in Google Play (Payments & subscriptions), or on an iPhone in Settings (tap your name, then Subscriptions). Deleting your account doesn't stop the store charging you.
2. In Kitchen Squirrel, open Manage and tap Delete your account, under Account.
3. Type the email address you sign in with, and tap Delete my account.
4. Your account is deleted straight away, and the app signs you out.

If you can't open the app

1. Email [email protected] from the address you sign in with, with the subject "Delete my account".
2. We confirm the request by replying to that address.
3. Your account and data are deleted within 30 days of confirmation.

What is deleted

If others remain in your household: your email address, name, sign-in records, ratings and their notes, favourites and notification tokens. The household's recipes, plans and lists belong to the household, so they stay with the other members; things you added stay without your name. If you are the household's only Manager, the app asks you to choose who takes over; if you email us instead, make someone else Manager in the app first.

If you are the last member: the whole household as well — saved recipes and their photos, cookbooks, meal plans, shopping lists and trips, cooking history, ratings, notes, leftovers, share links, and the text we read for its saved recipes.

A purchase stays with the Google Play or App Store account that made it. If you make a new account later, Restore purchase in the app brings it into the new account; a Founders' place restored this way takes the lowest founder number free at the time.

What is kept, and why

• Purchase records, as financial records the law requires us to keep, for at least six years.
• Our admin log's entry for the deletion, which includes your email address, kept indefinitely as a security record of what we did.
• Records of what our AI provider was used for and cost, which hold no content.
• Reports, with the copy of what was reported at the time, kept as a record of what we did. If others remain in your household, that includes reports you made and ones about something you wrote, which can show your name. If you are the last member, the reports your household made go with it; reports others made about its share links are kept.
• The text we read for a capture you didn't save, for up to about a day after the capture.
• Public source details of recipes in Discover, and anonymous totals.
• Backups, until they age out: our database provider's copies after a short period, daily copies within 40 days, monthly copies within about 13 months.
• Outside our database: the purchase record at RevenueCat, kept so that a purchase can be restored into a new account (ask and we'll delete it), crash reports until they expire, email delivery logs, our own emails about reports, and our emails with you.

Removing a recipe inside the app hides it from your household but keeps it, with any photo on it, so we can bring it back if you ask, until your household is deleted. Email us if you want one erased sooner. See our privacy policy for what the app collects and why.